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#Highfive video conferencing documentation software
#Highfive video conferencing documentation windows

Highfive does not require that local users be able to directly access our devices: All meeting-related transmissions are direct to the meeting servers. Assign Highfive to a Dedicated VLANįor simplified setup, consider assigning your Highfive equipment to a dedicated VLAN, and have that VLAN configured with unrestricted access to external services and other devices on the same VLAN.

#Highfive video conferencing documentation windows

The packets are always tagged with AF41, and enabling QoS support for computers running macOS, Linux, ChromeOS, and for Windows configurations where the client machines are part of a domain, will work as soon as the configuration is complete. Highfive supports the DSCP tag AF41 for all video, audio and STUN traffic on the LAN. We recommend enabling flow control for 100 Mbps connections. Here is a tool you can use to search Check Point's database for supported applications: Check Point AppWiki.

#Highfive video conferencing documentation software

At this time, setting Allow rules must be done by domain name in order to use these features.Ĭheck Point Software Technologies Firewall users - You can search for Highfive and enable all Highfive network traffic without having to explicitly Allow the domains above. Note - The Highfive Meeting Connector and Room Connector do not use the IP address ranges published above. These can be used when firewall capabilities or security policies do not allow whitelisting, in place of the corresponding domains above: Protocol IP Rangesįor Highfive's primary media traffic, specific IP address ranges are available for setting Allow rules, and network optimization instead of domains. When TCP port 5005 is not available, TCP port 443 is used. When UDP port 5005 is not available, TCP port 5005 is used. If you are using Highfive meeting room devices, you must also allow the following destinations for the networks where the rooms are located: Protocolįor Highfive's services, UDP on port 5005 is preferred and results in the best real-time media experience. All of the following destinations must be accessible in order to join a Highfive meeting: Protocol We recommend setting Allow rules Highfive's services by domain. Some networks have firewalls, proxies or other rules that require Allow rules to be set for Highfive's servers so proper communication with the Highfive services will happen.

Resolve Potential Traffic Management Restrictions.

Important: Please consult with your IT team or network administrator before making any changes to the network settings to ensure you are not violating any organizational or regulatory policies. If you have verified that your network meets Highfive's minimum requirements, but you are encountering connectivity issues or degraded call quality, this article provides more detailed technical requirements and best practices that a network administrator can perform to improve your Highfive experience.